PostNL does not keep letters and parcels secure enough: Opta
Postal company PostNL is breaking the law on keeping letters and parcels secure, telecom watchdog Opta says on its website.
An investigation carried out by the watchdog shows that locations where the post is stored until collected by delivery staff are unsecured, leaving letters and parcels at risk of being tampered with or stolen.
Many locations are unsupervised, post bags are visible and accessible from the public highway and are left open because there is no way of closing them, says Opta.
Keeping the post confidential is a legal requirement.
Opta has issued PostNL with a number of demands and if these are not carried out, the postal company faces a fine of up to €450,000.
The Netherlands no longer has formal post offices. Instead, post is collected from shops and supermarkets with a small postal service department.
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