Wednesday 21 April 2021

Transport smart card machines in trouble

Some 50% of the 120 machines to buy new public transport tickets are breaking down on a daily basis, the Telegraaf reports on Wednesday.

From Thursday, the new smart cards, known as the ov-chipkaart, will be the only valid ticket to travel on the city’s metro network. Buses and trams in the capital will continue to use the paper strippenkaart alongside the chip card for a few more months.
But the machines to buy two-hour cards are breaking down continually because the tickets get stuck. ‘There are 15 people busy every day repairing broken machines,’ one engineer told the paper. ‘I am fixing about 20 on a daily basis. I estimate about half the machines stop working every day.’
He says the machines were developed in France and the smart cards in Britain. ‘The two systems do not combine well but it was probably the cheaper option,’ he said.
In Rotterdam, where the smart card has been in use since January, the public transport company RET has decided to order new machines because of the problems.
Meanwhile, Amsterdam’s public transport firm says it has hundreds of people at the ready to help metro users get used to the new system.
A temporary card costs €2.60 and can be used to travel anywhere within an hour. Passengers can also opt for a plastic swipe card which they can load up with cash.
For the official ov-chipkaart website, click here

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