Service Integration with Sharing of Data and Processes is Key to Optimal
Service Management

SAN DIEGO, Calif. & UTRECHT, Netherlands–(BUSINESS WIRE)–International Foundation for Digital Competencies (IFDC) and
Perspectium, the leader in service management integration, today
announced they have signed an agreement to jointly promote and provide
education regarding VeriSM™, a new approach for service management
developed by IFDC.

The field of service management is changing quickly, as the industry
implements digital transformation initiatives, adopts new management
practices and reckons with IT self-service and the ‘commoditization of
IT.’ As a result, IT and business operations are no longer separate.
Organizations of every size and background require flexible service
management methods to deliver the speed, agility, quality and
intelligence necessary to be successful and competitive in a digital
world. VeriSM is an approach that helps organizations move toward
value-driven, evolving, responsive and integrated service management. It
is designed to enable productive workflow, organizational visibility and
dynamic collaboration.

Perspectium has pioneered service management integration solutions to
enable real-time, scalable sharing of data, processes and various
attributes of applications, such as service catalogs, chat sessions and
workflow steps and status. Perspectium service management integration
can enable companies to achieve better VeriSM practices and
implementations.

“The VeriSM approach closely reflects our own vision for the need to
integrate services and ensure they are managed under one model,” said
Craig McDonogh, vice president of marketing for Perspectium. “Service
management has traditionally been viewed in a very IT-centric way, and
VeriSM moves away from that siloed model to a flexible enterprise-wide
approach. VeriSM will help us in providing integration solutions to our
customers which reflect their changing business environments and meet
the demands of the digital age.”

“We are very pleased to welcome Perspectium as an IFDC partner, as
Perspectium is a fast-growing organization which already supports many
enterprises by optimizing their service integration,” said Sigrid
Jansen, manager IFDC. “There is no silver bullet any more where one
application does it all – in the digital age, organizations need to
apply and integrate a customized mix of management practices,
technologies and tools. Perspectium helps organizations to do exactly
that and so it is a very logical fit with IFDC and VeriSM.”

VeriSM is an enterprise-wide service management approach for the digital
age. It provides guidance on the organizational and people aspects of
digital transformation, as well as introducing a flexible model to help
organizations integrate various management practices and emerging
technologies and govern them under one model. VeriSM was launched by
IFDC towards the end of last year and is fast gaining momentum, with
early adopter organizations in both Asia and Europe, and certified
professionals in over 50 countries.

Make VeriSM Your News Year’s Resolution – On-Demand Webinar

Learn more about VeriSM and how Perspectium can help you adopt a service
management approach for the digital age from this on-demand webinar: https://www.perspectium.com/lp-verism-webinar/

About Perspectium

Perspectium delivers
integration solutions for service management, providing the
comprehensive capabilities required by IT and service providers. Only
Perspectium integrates both process and data, automating workflows
across applications, databases, and business teams. Perspectium
solutions are end-to-end managed cloud services, solving intricate
integration challenges for some of the world’s largest organizations.

About the IFDC

IFDC is a global not-for-profit organization and thought leader in the
area of digital competencies. As well as Perspectium, current partners
of IFDC include kabu.com, Cranford Group, 6Point6 Cloud Gateway, APMG,
BCS, EXIN, itSMF International, Open Group, IVI, DANSK IT and Van Haren
Publishing. The IFDC expects to expand its partner network in the coming
months.

For more information on VeriSM, please see: www.verism.global
For
more information on the IFDC, please see: www.ifdc.global
For
more information on Perspectium, please see: https://www.perspectium.com

VeriSM™ is a registered trademark of IFDC

Contacts

Media:
Steve Schick, Perspectium
619-800-3826
steve.schick@perspectium.com