Wednesday 27 January 2021

PostNL asks for patience, as parcel stream hits 1.5 million a day

Photo: PostNL

PostNL has warned online shoppers that some parcel deliveries will be delayed because capacity is being stretched.

The company is also urging people not to return unwanted goods until after the Sinterklaas festivities on Saturday, to reduce pressure on its services.

‘We don’t want to make any concessions with regard to the coronavirus rules and our network must continue to function smoothly. So at peak periods, we are adapting our schedules for picking up parcels at webshops,’ parcel post chief Liesbeth Kaashoek said in a press statement.

On very busy days, such as during Black Friday sales and Sinterklaas, the company is processing 1.5 million packages a day, she said. The coronavirus pandemic has also driven more shoppers online.

‘This week we will deliver more than 10 million parcels,’ Kaashoek said. Of them, some 95% will be delivered as agreed.

Thank you for donating to

The team would like to thank all the generous readers who have made a donation in recent weeks. Your financial support has helped us to expand our coverage of the coronavirus crisis into the evenings and weekends and make sure you are kept up to date with the latest developments. has been free for 14 years, but without the financial backing of our readers, we would not be able to provide you with fair and accurate news and features about all things Dutch. Your contributions make this possible.

If you have not yet made a donation, but would like to, you can do so via Ideal, credit card or Paypal.