Wednesday 21 April 2021

Handicapped need audio guidance on public transport

There are about two million people who find it difficult or impossible to use the public transport chip card, according to Labour politician Gohdar Massom in Monday’s Telegraaf. He wants public transport companies to do something about it.

Massom, who is a member of the provincial government in North Holland, says people who cannot read, the visually handicapped and mentally handicapped cannot read the information on the scanners. Many of these people were able to use public transport with the paper tickets, he says.
The politician says it would help if the information was not only visual but audible. Better sound signals would also help.
He wants an evaluation of the card and its use by these sections of society and for the public transport companies to find a solution so these people are not robbed of their independence, says the paper.

Thank you for donating to

The team would like to thank all the generous readers who have made a donation in recent weeks. Your financial support has helped us to expand our coverage of the coronavirus crisis into the evenings and weekends and make sure you are kept up to date with the latest developments. has been free for 14 years, but without the financial backing of our readers, we would not be able to provide you with fair and accurate news and features about all things Dutch. Your contributions make this possible.

If you have not yet made a donation, but would like to, you can do so via Ideal, credit card or Paypal.