Wednesday 21 April 2021

Labour MPs complain about transport card

Labour MPs plan to question junior transport minister Tineke Huizinga about the double fees some public transport users are paying since the partial launch of the new public transport smart card.

The smart card – ov-chipkaart – is the only form of ticket accepted on Rotterdam and Amsterdam’s metro but elsewhere other paper tickets are still in use. But every transport company has developed its own system and fee structure, meaning passengers are faced with a complex system of charges.
For example, people switching from trains run by Dutch Rail have to pay a second time if they change to a privatised Veolia train because the two rail companies have different systems. And single tickets bought on Amsterdam’s trams cannot be used on privatised Connexxion buses, forcing passengers to pay the full fee a second time.
Before the introduction of the smart card, public transport strip tickets were accepted on all buses and trams nationwide.

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