Flummoxed online customers increase need for customer service

Vegetarian Butcher to supply 2,500 Burger Kings with meat-free patties

Bol.com to move into clothing ahead of Amazon launch in the Netherlands

Hema ditches Albert Heijn, agrees alliance with Jumbo instead

Shareholders get more say about corporate pay policy, will vote on salary strategy

Anti-smoking campaigners want ban on too-toxic cigarettes

NS drops evening rush-hour discounts, widens pay-per-journey travel card system

'The Netherlands should not be complacent about Russian financial influence'

Recycling strategy needs improvement, government think-tank says

Dutch home-grown coral colonies shipped off to Germany and Croatia