Gemalto Launches One-Stop Services Platform to Digitalize Mobile Subscriber Enrollment

  • Trusted Digital Identity Services Platform addresses the
    multiple challenges of streamlining customer onboarding
  • Draws on Gemalto’s extensive portfolio of proven identity
    technologies, including biometric authentication
  • Enables efficient and convenient capture, verification and
    digitalization of customer data

AMSTERDAM–(BUSINESS WIRE)–Gemalto announces today its Trusted
Digital Identity
Services Platform, which orchestrates everything
needed by mobile operators to digitalize customer enrollment, including
the capture, verification and authentication of customer credentials and
biometrics. Drawing on Gemalto’s in-depth experience and expertise in
these fields, as well as complementary services from trusted partners
worldwide, the platform enables streamlined
customer enrollment
, both in-store and online.

With Gemalto Trusted Digital Identity Services Platform, mobile network
operators (MNOs) can address challenges such as compliance
with anti-fraud regulations
as well as the need to implement far
more efficient processes for customer enrollment. Solutions can be
tailored precisely to the specific requirements of each individual MNO,
and its subscribers.

The first stage is to capture the customer’s personal details, using
supporting evidence from a diversity of ID documents or other types of
customer credentials, along with biometrics,
including fingerprints and facial
capture with liveness detection

Relevant personal details are extracted automatically from the
customer’s documents, speeding the process of form filling and
minimizing any risk of errors. All the captured information is verified
in real time using Gemalto Trusted Digital Identity Services Platform
and, if required, third party checks can also be integrated.

With the customer’s details authenticated, the enrollment is completed
with the creation of a Trusted
Digital Identity
that provides customers with seamless and secure
access to new services. This ‘create once, use many times’ model means
that MNOs can continue to improve customer experience.

“Anti-fraud regulations, the search for more streamlined processes,
and customer expectations of convenient experience across all onboarding
channels are driving the trend for digitalization of customer
enrollment, ,”
said Guillaume Lafaix, senior vice president Embedded
Software, Mobile & IoT Services at Gemalto. “What sets Gemalto
apart is our ability to orchestrate a highly personalized solution,
capturing the identity characteristics required by each particular MNO,
addressing relevant legislation, and integrating all the technologies
and services needed.”

Additional Resources

About Gemalto

Gemalto (Euronext NL0000400653 GTO) is the global leader in digital
, with 2018 annual revenues of €3 billion and customers in
over 180 countries. We bring trust to an increasingly connected world.

From secure software to biometrics and encryption, our technologies and
services enable businesses and governments to authenticate identities
and protect data so they stay safe and enable services in personal
devices, connected objects, the cloud and in between.

Gemalto’s solutions are at the heart of modern life, from payment to
enterprise security and the internet of things. We authenticate people,
transactions and objects, encrypt data and create value for software –
enabling our clients to deliver secure digital services for billions of
individuals and things.

Our 15,000 employees operate out of 114 offices, 40 personalization and
data centers, and 35 research and software development centers located
in 47 countries.

For more information visit,
or follow @gemalto
on Twitter.


Gemalto media
Tauri Cox
North America
+1 512 257

Sophie Dombres
Europe Middle East & Africa
+33 4 42 36 57

Piyush Prakash
Asia Pacific
+91 11 6623 1200

Alexis Camarillo
Latin America
+52 5521223627

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