Cyberattack to cost Ahold Delhaize up to €250m in lost sales
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Add as a favourite source on Google Add DutchNews as a favourite source on GoogleAlbert Heijn owner Ahold Delhaize says last month’s cyberattack will cut its fourth-quarter sales by €200 million to €250 million, and its operating profit by €75 million to €100 million.
The company gave the estimate with its third-quarter results on Wednesday. It also expects further costs from responding to the attack and repairing its systems.
Ahold Delhaize took systems offline after hackers hit online shopping networks and supply chains in the Benelux and US. Albert Heijn shelves emptied and its website and app were down for days.
“While most of the disruption was contained within two weeks, work continues to fully restore our normal operations,” chief executive Frans Muller said. The company apologised to customers and says its brands are offering special promotions as a thank-you.
This week Delhaize, the group’s Belgian chain, was among several European supermarkets hit by a separate attack in which hackers tampered with fridge temperatures to destroy fresh produce.
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