AI leads to job cuts at Just Eat Takeaway, 175 to go in NL

Just Eat Takeaway, the Dutch firm behind food delivery service Thuisbezorgd, is cutting 450 jobs worldwide due to its increasing use of artificial intelligence and further automation, the company confirmed on Thursday.
In total some 175 jobs will go at the Dutch arm, the company said. The jobs will mainly be lost in the customer service and sales administration departments.
Everyone losing their job has been informed, and some staff are being offered retraining programmes so they can work in other parts of the company, the company said.
The move means consumers will more often be faced with an AI assistant to deal with problems, although humans will never completely disappear, the company told news website Nu.nl.
Just Eat Takeaway is Europe’s biggest food delivery company in terms of sales. In August, the European Commission cleared the way for the company to be taken over by tech investment group Prosus in a deal worth €4.1 billion.
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