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Booking.com to press ahead with social plan, despite union “no”

March 27, 2025
Photo: DutchNews.nl

Booking.com has said it will not make changes to the social and voluntary redundancy plans it has drawn up for the hundreds of workers who face losing their jobs, despite union members’ rejection of the proposals, the Financieele Dagblad reported on Thursday.

Employees have said the offer is too thin and does not give its international workforce enough time to find a new job in the Netherlands. In addition, “the reorganisation plans are too vague, making it unclear why a reorganisation has to take place and who will or will not be affected,” trade union federation CNV said.

The company said last November it planned to take steps to boost efficiency and that this would involve job losses, but it did not say how many of the 5,000-strong workforce in the Netherlands faced redundancy.

Booking.com presented its social plan to workers at the beginning of this month – required under Dutch law when jobs are being cut – but unions have refused to sign, citing a lack of support from members.

In particular, union members are unhappy about the length of time international staff would have to find a new job, which would be key to remaining in the Netherlands, trade union De Unie said. Other parts of the plan, including the financial compensation package, did not go far enough either.

Booking.com has said it will press ahead with the plan as it now stands, telling the Financieele Dagblad it offered more than required by law.

It is still unclear how many jobs will go in Amsterdam, but the first round of redundancies will affect people in leadership positions.

Booking.com booked turnover growth of 11% last year, to $23.7 billion, while net profit increased to $5.9 billion.

Earlier this week, Booking.com lost its appeal against being required to join the travel industry pension fund. The company said earlier that joining the fund would cost €405 million in back premiums.

Do you work at Booking.com? Please get in touch with editor@dutchnews.nl if you would like to share your thoughts.

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