Passengers and transport companies are furious with public transport card company Trans Link Systems (TLS) following the most recent failure of the system and are demanding compensation.

On Monday, a national system failure meant thousands of passengers could not download money and ticket subscriptions from the check-in pads at stations and on buses and trams, leaving them stranded.
A spokesman from the passengers’ organisation Better Public Transport told the Telegraaf it is unbelievable that passengers have to pay for TLS’s mistakes.
In Rotterdam, the city transport service RET says it will compensate passengers for Monday’s system failure.
Private public transport company Arriva has already said it will demand compensation from TLS. ‘I am sick to death of TLS’s incompetance. Our passengers are suffering and we are going to claim damages,’ director Anne Hettinga says in the Telegraaf.
The ov-chipkaart is on all buses and trams throughout the Netherlands.