For the third time in just a few days, people who use the Postbank’s online banking service have found themselves unable to do any business because of a serious computer fault.
And, a spokesman tells news agency ANP, even when today’s problems have been solved, there is no guarantee it won’t happen again.
This must be very reassuring to all those who have stopped filling in forms and putting them in the post and instead do all their banking at the touch of a mouse.
The banks and businesses are doing all they can to persuade more and more of us to switch to online banking. After all, it is a lot easier and cheaper for them to get us to do the work that they used to do. No handling all that messy cash or paying bills on our behalf.
And those who have embraced the idea swear how easy and convenient it is. If you get a sudden urge to transfer a few more euros into your savings account at 3am, it probably is.
After all Postbank has three million online customers – of whom some 600,000 to 800,000 fiddle with their accounts every day.
Those who refuse to join in the rush to bank electronically are dismissed as luddites for failing to accept the wonders of modern technology.
Wonderful as it may be, as the 600,000 Postbank customers trying to access their accounts today have found, it still has a nasty habit of going wrong.
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