KPN to introduce charges for internet telephony, instant messages

Telecom company KPN is to introduce a range of new charges from the summer to cover the cost of extra mobile phone services, the company said in a statement on Thursday.


KPN’s earnings from mobile phone calls and texting are down because consumers are increasingly using special applications (apps) to access free services over the internet. This includes internet-based telephony such as Skype as well as Facebook and other free messaging services.
The company told website nu.nl on Thursday that customers who do not pay for the services will not be able to access them. ‘Customers will get a choice between different packages and different service levels,’ KPN said.
Other phone firms have not yet decided to introduce charges for internet services but Vodaphone has brought in a data limit to discourage excessive use, Nos television reported.
T-Mobile said it will not make any comment until the publication of its annual results on May 6.

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