Investors are happier with the service provided by online brokers than the big banks, according to research involving 8,000 people by Brokertarieven.nl.

Binck tops the list with a satisfaction ranking of 7.6, up 0.3 points on a year ago. Newcomer TradersOnly is second with a satisfaction rating of 7.5%, the Financieele Dagblad reported.
The big banks were bottom of the list of 11 brokers with ING trailing in 11th place with a rating of 6.2.
The survey was based on the quality of service and information. Costs were not taken into account, the FD said.