A few weeks ago I rode the train all the way from maastricht to amsterdam with my 2 kids and never saw an employee the entire way, no one checked our tickets.
I feel sorry for the people in this article, taking initiative goes against the grain in this country as I have learned the hard way.

The more I read, and the more I see, the more I wonder... ....what sort of Idiots, Morons, and Abusive P#&%$ now run this country!!!

Yes, I was helped to miss my connection to Groningen on the last train of the day by one of the NS employees. Ones I noticed something is not right I was on my way to Germany and they were no trains back to Amsterdam or Amesfoort before next morning. Then the next NS employee helped me by saying 'Jammer, there is nothing we can do' and I need to step out from the train since I don't have a ticket to where the train was going. I slept dry on the floor of the NS train station in Enchede where I managed to get in by climbing over the fence. Had my train next morning. Horray NS heroes.

This IS ridiculous. Dutch companies HATE providing customer service, but it's hard to believe that if one takes the initiative FOR SAFETY REASONS, he or she has to fear being reprimanded. I might call and offer my appreciation for these employees. Alas, to do that, I would have to call a 900 number. Schaamteloze spoorwegen.

Yes, I have been helped many a time from railway staff and was very greatful for that help. It's sad to hear that folks are getting sacked for being human. The world would be a better place if more folks took the time to help another when they see that help is needed.

The worst that people don't understand the simple fact: Chinese "people-robots" cost less and work more effective, so all attempts like this makes Dutch "people-robots" (that follows instructions and have no own thought) just destroy local job market and outsource jobs to a country that admire ingeniuty

This is a joke, right? Please tell me it's a joke!

Maybe it's just me, but I believe the supervisors should be fired, not disciplined but fired for things like this. We all want to live in a nicer world, and suspending people for trying to be decent is just wrong. Send a message!

NS is becoming ridicolously funny...They should rather investigate how it is possible that at least one day per week, EVERY week, there's a disruption between Amsterdam and Den Haag.

I hear you loud and clear, Ilpeppino. Probably one of the busiest sections of railway in the world. Yet, plagued by storings. What amazes me is that when the lines are down, no buses or alternative means of transportation are organized. Passengers are just expected to live with it.

totally pathetic. i quite agree that the supervisors should be fired.i do hope they donot start this ridiculous Health & Safety nonsense in Holland like they ddo in the UK. It is farcical and a waste of money.

Reminds me of last year. A dying person was near the railroad. But, the person in charge of the train decided NOT to stop the train AND WALK NEAR THE RAILROAD. Gosh, NS, I sure wonder why that person didn't?

He got punished for it, so now there's someone thinking "Alright, if a being's dying, I must save it even if it means walking near the railroad". And then it's suddenly wrong again!! NS, what do you want??

Doesn't matter it's a person or a swan: a being is a being (of course, a line must be drawn when it comes to insects for instance). In fact, that person commited suicide, while the swan wanted to live (I suppose). Saving someone/something that wants to live is more important, agreed?