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Rotterdam Amsterdam high speed train still fails to pull in passengers

Friday 03 September 2010

The high speed train service between Rotterdam and Amsterdam is still carrying an average of just 75 passengers per trip, train operator NS Hispeed is quoted as saying in Friday's AD.

The high speed link cost €7bn to build. During rush hour, carriages are half full but outside peak periods the train is almost empty, the paper says.

NS Hispeed spokesman Ronald Stevens told the paper the company expected passenger numbers to increase once the frequency is increased from once per hour to four times.

The Fyra train is capable of speeds of up to 250 kph but does not reach that yet because of safety concerns, the AD says.

In March, NS Hispeed scrapped the higher fee which commuters with a Dutch Rail season ticket were being charged for using the high speed train.

© DutchNews.nl


Readers' Comments

I am not surprised that this service is not attracting a solid customer base. It is badly promoted and what is the point of running a 250kph line when the trains don't run at that speed.

By Henk Luf | 3 September 2010 12:55 PM

Do they have the V250 trains yet? If they don't, they cannot reach 250 km/h. All I've seen were some TRAXX locomotives.

So yeah, people don't use the high speed train because... there are no high speed trains. You end up paying more for service that's only marginally better.

By Me Again | 3 September 2010 1:34 PM

Why the past tense? The Fyra still only runs once every hour.

To attract passengers (and justify the gigantic investment) this service must be operated at least 4 times an hour indeed - and without a surcharge.

By Daniel Sparing | 3 September 2010 1:57 PM

Not worth it. I have an OV year subscription, and paying an extra fee costs me too much time, and isn't worth the extra minutes. They didn't get rid of the fee in March, they just let you print out a free ticket for the Fyra from April to August. Again, not worth it. Too inconvenient.

By CA | 4 September 2010 7:10 AM

It's too bloody expensive. Make it cheaper and the train would be full every trip.

By Richard Tessell | 4 September 2010 8:51 PM

I travel amsterdam-Rotterdam every day. Fyra is ok *when* it runs on time. I'll use it so long as it remains free(to ov card holders), but would never pay the 150 euros a month they want for the suppliment - bad value.

By bt | 5 September 2010 9:22 AM

What the Fyra is currently best at is arriving late at Schiphol, and in the process blocking regular trains who cannot enter the station until after Her Majesty the NedRail Pet Project has. That NS want to double the disruption Fyra is currently causing is beyond the pale. Let them dig an extra tunnel under Schiphol first.

By Branko Collin | 5 September 2010 10:20 AM

This is not surprising, as three times I have wished to take it and it was delayed. So feels like it will just arrive the same time as the other trains.

By Juan | 6 September 2010 7:03 AM

Sad really. First of all, not enough people see the value in shaving off a few minutes, especially if those minutes are rarely actually shaved. To me the real value is the Paris connection. Make that under 3 hours and you have a business.

By Yaotai | 6 September 2010 1:58 PM

Fyra is rubbish: trains are often cancelled (not just once in a while) with inadequate announcements (sometimes there’s no announcement, and no-one you ask knows what is going on) then it’s ‘5 minutes delay’, then 25 minutes, then the delay becomes a cancellation, by which time you've missed 2-3 of the alternative ‘slower’ trains). ‘When’ they actually depart, they’re often late, making the difference in speed negligible. Not worth 7.50 per trip – no wonder they’re not full. Laughable. But the publicity, and the fact that they hand out leaflets onboard about the monthly subscription to the toeslag suggest management are not even aware of what’s going on.

By Commuter | 20 September 2010 10:02 PM

HiSpeed as a company is very poor all round. The website is such that bookings can't be made due to technical errors and then customers are then expected to pay 35 cents per minute to speak to someone even though Hispeed caused the problem! There is no way of contacting the company by e-mail. Poor service, expensive and not interested in helping customers. Any chance of having our railway back?!

By Richard Noble | 15 November 2010 9:15 PM

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