Dutch Rail (NS) is misleading thousands of tourists travelling from Schiphol airport to Amsterdam by offering them more expensive first class tickets as a priority, the Haarlems Dagblad reports on Monday.
The paper says ticket machines at the airport offer ‘comfort class’ tickets on their welcome screens, but that these tickets cost €6.50, compared with €3.80 for a standard ticket. Passengers who want a second class ticket have to click through to a different window.
An NS spokesman told the paper most tourists want a first class ticket because they are travelling with lots of baggage and want more room.
Some 5,000 tourists a day travel from the airport to central Amsterdam.