Saturday 31 October 2020

It’s good to talk: lockdown led to more telephone conversations


People in the Netherlands spent much more time on the phone during the lockdown this spring, according to research by consumers authority ACM.

In April, May and June, when the first lockdown measures were relaxed, people spent an average of four hours and four minutes making calls via either internet or the fixed telephony network.

But during the same period in 2018 and 2019, they only spent three hours and 18 minutes on the phone, reported.

The shift is noteworthy because people had been using their phones less, the ACM, which collated the figures, said. Over the first six months of the year, the length of time spent on internet calls rose 23%, on fixed-link phone conversations 19%.

Mobile data use also rose but less than usual, implying that people who were online used their home wifi networks instead.

In total, 7.45 million Dutch households have an internet connection, and nine in ten have an internet speed of at least 30 mbps, the ACM said. Some 47% of internet connections are based on cable, 33% are via the telephone line and 20% glass fibre.

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